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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nate

August 28, 2026

5  out of  5
rating by Nate
"Good service"
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Denise Edwards

August 26, 2026

5  out of  5
rating by Denise Edwards
"This is Ms. Edwards, My situation was handled by Jaylen. He was very professional, consistent with return calls , and very knowledgeable and took the time to make sure I understood everything. I thought I wrote a review already but was unsure so you may have 2 but its fitting...he did a phenomenal job!!"
We responded:
"Thanks for the fantastic review! Jaylen does and exceptional job. Our team works hard to provide the best service possible, and we’re thrilled you noticed. We appreciate you choosing to do business with the Sims insurance Agency. "
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Pat Brown

August 18, 2026

5  out of  5
rating by Pat Brown
"My experience was awesome,"
We responded:
"We are so glad you had a great experience! Thank you for trusting us and making us your agency of choice! "
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Toni Daniels

August 10, 2026

5  out of  5
rating by Toni Daniels
"Quick and efficient customer service very helpful and patient."
We responded:
"Thanks for your business and we appreciate your 5 Star Google review! "
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Takoya Jenkins

July 28, 2026

5  out of  5
rating by Takoya Jenkins
"Ashley has been a life saver throughout these last few weeks, especially after each storm and a claim had to be made. She has made the process extremely easy during this most challenging time. I really appreciate her and will continue to recommend her to anyone I come across. Thank you so much!"
We responded:
"Ashley is phenomenal! Thank for your 5 Star review and we appreciate your business."
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ana

July 28, 2026

5  out of  5
rating by ana
"Ashley is the best!!!"
We responded:
"Ashely is the best. We appreciate your business and look forward to continuing to provide you with great service 😃"
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Britney K

July 28, 2026

5  out of  5
rating by Britney K
"Ashley helps me out every time I have any questions or concerns she knows exactly what to do!"
We responded:
"Ashely is awesome! We sincerely appreciate your 5 ⭐️ Google review! "
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Daija Savage

July 28, 2026

5  out of  5
rating by Daija Savage
"great service! aija was wonderful"
We responded:
"Thanks so much for your 5 Star Google Review! "
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Schannin Herron

July 28, 2026

5  out of  5
rating by Schannin Herron
"This agency provided excellent customer service from start to finish. Aija was friendly, knowledgeable, and made the entire process easy. I highly recommend this State Farm agency!
Thank you again Aija!"
We responded:
"Aija is awesome and a great part of the team. We appreciate your business and look forward to continuing to provide you with excellent service! "
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Brittany Brown

July 22, 2026

5  out of  5
rating by Brittany Brown
"Ashley is the best!"
We responded:
"Thanks so much for your 5 Star review. Ashley is a great asset to our team. We appreciate your business! "
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Robert Ross

July 10, 2026

5  out of  5
rating by Robert Ross
"Looking for insurance ….a quote, house, auto whatever Jay is your Agent His professionalism is unmatched"
We responded:
"Jaylen is a great part of the team. We appreciate your 5 Star Google review! "
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Aarika Johnson

July 5, 2026

5  out of  5
rating by Aarika Johnson
"Jaylen helped me sign up for auto insurance and he was so professional and helpful! I will definitely be back for any other insurance needs I have"
We responded:
"Thanks so much for your business. Jaylen is excellent and we look forward to continuing to provide exceptional service! "
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Duriel Spida

June 29, 2026

5  out of  5
rating by Duriel Spida
"Adoré was incredibly helpful throughout the entire process. She was professional, knowledgeable, and made everything easy to understand. She took the time to answer all of my questions and made sure I felt confident every step of the way. 10/10"
We responded:
"Adoré is excellent. We appreciate your business and look forward to continuing to provide you with the excel service. "
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Genesis Medious

June 29, 2026

5  out of  5
rating by Genesis Medious
"This office has great customer service, I am always satisfied with my visit. The team is also great, Adoré was very helpful and patient. Great establishment"
We responded:
"We appreciate your 5 Star review! Aija is awesome and a great part of the team! Please refer your family and friends 😃"
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Charles Pleasant

June 27, 2026

5  out of  5
rating by Charles Pleasant
"Always a great experience when contacting the Sims State Farm Agency. I called to make changes to my auto policy, and Aija Sims provided outstanding customer service. She was professional, polite, knowledgeable, and incredibly helpful throughout the entire process. She made everything quick and easy while ensuring all of my questions were answered. I truly appreciate the excellent service and highly recommend the Sims Agency to anyone looking for an insurance team that genuinely cares about their customers."
We responded:
"Aija is awesome and a great excellent part of the team. We appreciate your Google review and we appreciate your business! "
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Yolanda Coleman

June 18, 2026

5  out of  5
rating by Yolanda Coleman
"I received excellent and great customer service from Jaylen today. He was very professional he answered all of my questions without rushing me he also gave me details in all of the information that I inquired about and I liked the fact that he didn't have a problem with explaining certain terminology or things that I may have not understood. Most agents would have just rushed me through everything said anything to make it sound good not explaining what it meant or what it even pertain to cover just would have been quick to say something so that they can get my money, but Jaylen was very good and detailed and I love that I am going to tell my friends about him and hope that they reach out to him as well and get this great service. You all have definitely invested in a good employee.
Thank You Jaylen 🙂"
We responded:
"Jaylen is excellent! We sincerely appreciate your Google Review and thanks so much for doing business with The Sims Insurance Agency! "
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Antoinette Norals

June 17, 2026

5  out of  5
rating by Antoinette Norals
"Working with Jaylen was great. He did the research to make sure we got the best deal possible. Everything was quick smooth and easy. Thanks Jaylen"
We responded:
"Jaylen is awesome! We appreciate your business and look forward to continuing to provide you with excellent service!!! "
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Leonard Moore

June 16, 2026

5  out of  5
rating by Leonard Moore
"Outstanding customer service and support.."
We responded:
"Back you for being a loyal customer! We appreciate your 5 Star ⭐️ review…"
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Stacy Simpson

June 9, 2026

5  out of  5
rating by Stacy Simpson
"Professional and very courteous. Excellent customer service! Aijah Sims was pleasant, professional, and knowledgeable."
We responded:
"Aija is awesome! Thank you so much for your 5 Star Google review and we appt your business. "
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Dejah Battle

June 7, 2026

5  out of  5
rating by Dejah Battle
"Jaylen was excellent l, easy process! Happy with service! Now my life is protected with life insurance! Shoutout to Jaylen 😀"
We responded:
"Jaylen is awesome! We appreciate your business and look forward to continuing to provide you with excellent service. "
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Taylor Harris

June 4, 2026

5  out of  5
rating by Taylor Harris
"Jaylen & Ashley was Absolutely amazing they took care of me very well and the process was as very quick & smooth."
We responded:
"They both are excellent! Thanks for your 5 Star review. We strive to provide exceptional service. "
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Jade Flink

June 4, 2026

5  out of  5
rating by Jade Flink
"My experience with jaylen was great! His communication gave me more comfort with my decision on working with him and my choice with life insurance overall! 10/10 experience and would 100% recommend him to my friends and family."
We responded:
"Jaylen is great! As an agency, we strive to provide you with excellence with every interaction! "
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Jay Thompson

May 29, 2026

5  out of  5
rating by Jay Thompson
"Appreciate all the help I got from Jaylen with my car insurance. He was very knowledgeable and answered all my questions. Built a lot of trust in him and State Farm!"
We responded:
"We thank you for your 5 Star ⭐️ review and your business. "
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Dayna Brown

May 28, 2026

5  out of  5
rating by Dayna Brown
"Love the Customer service Ashley was phenomenal!"
We responded:
"Ashely is terrific! We thank you for your 5 Star ⭐️ review. "
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Edward Sharkey

May 28, 2026

5  out of  5
rating by Edward Sharkey
"Ashley Wilson is a great Insurance agent. I appreciate how she helped me with different quotes to help me."
We responded:
"We appreciate your Google review and mentioning how well Ashley delivered exceptional service. "