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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aarika Johnson

July 5, 2026

5  out of  5
rating by Aarika Johnson
"Jaylen helped me sign up for auto insurance and he was so professional and helpful! I will definitely be back for any other insurance needs I have"
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Duriel Spida

June 29, 2026

5  out of  5
rating by Duriel Spida
"Adoré was incredibly helpful throughout the entire process. She was professional, knowledgeable, and made everything easy to understand. She took the time to answer all of my questions and made sure I felt confident every step of the way. 10/10"
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Genesis Medious

June 29, 2026

5  out of  5
rating by Genesis Medious
"This office has great customer service, I am always satisfied with my visit. The team is also great, Adoré was very helpful and patient. Great establishment"
We responded:
"We appreciate your 5 Star review! Aija is awesome and a great part of the team! Please refer your family and friends 😃"
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Charles Pleasant

June 27, 2026

5  out of  5
rating by Charles Pleasant
"Always a great experience when contacting the Sims State Farm Agency. I called to make changes to my auto policy, and Aija Sims provided outstanding customer service. She was professional, polite, knowledgeable, and incredibly helpful throughout the entire process. She made everything quick and easy while ensuring all of my questions were answered. I truly appreciate the excellent service and highly recommend the Sims Agency to anyone looking for an insurance team that genuinely cares about their customers."
We responded:
"Aija is awesome and a great excellent part of the team. We appreciate your Google review and we appreciate your business! "
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Yolanda Coleman

June 18, 2026

5  out of  5
rating by Yolanda Coleman
"I received excellent and great customer service from Jaylen today. He was very professional he answered all of my questions without rushing me he also gave me details in all of the information that I inquired about and I liked the fact that he didn't have a problem with explaining certain terminology or things that I may have not understood. Most agents would have just rushed me through everything said anything to make it sound good not explaining what it meant or what it even pertain to cover just would have been quick to say something so that they can get my money, but Jaylen was very good and detailed and I love that I am going to tell my friends about him and hope that they reach out to him as well and get this great service. You all have definitely invested in a good employee.
Thank You Jaylen 🙂"
We responded:
"Jaylen is excellent! We sincerely appreciate your Google Review and thanks so much for doing business with The Sims Insurance Agency! "
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Antoinette Norals

June 17, 2026

5  out of  5
rating by Antoinette Norals
"Working with Jaylen was great. He did the research to make sure we got the best deal possible. Everything was quick smooth and easy. Thanks Jaylen"
We responded:
"Jaylen is awesome! We appreciate your business and look forward to continuing to provide you with excellent service!!! "
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Leonard Moore

June 16, 2026

5  out of  5
rating by Leonard Moore
"Outstanding customer service and support.."
We responded:
"Back you for being a loyal customer! We appreciate your 5 Star ⭐️ review…"
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Stacy Simpson

June 9, 2026

5  out of  5
rating by Stacy Simpson
"Professional and very courteous. Excellent customer service! Aijah Sims was pleasant, professional, and knowledgeable."
We responded:
"Aija is awesome! Thank you so much for your 5 Star Google review and we appt your business. "
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Dejah Battle

June 7, 2026

5  out of  5
rating by Dejah Battle
"Jaylen was excellent l, easy process! Happy with service! Now my life is protected with life insurance! Shoutout to Jaylen 😀"
We responded:
"Jaylen is awesome! We appreciate your business and look forward to continuing to provide you with excellent service. "
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Taylor Harris

June 4, 2026

5  out of  5
rating by Taylor Harris
"Jaylen & Ashley was Absolutely amazing they took care of me very well and the process was as very quick & smooth."
We responded:
"They both are excellent! Thanks for your 5 Star review. We strive to provide exceptional service. "
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Jade Flink

June 4, 2026

5  out of  5
rating by Jade Flink
"My experience with jaylen was great! His communication gave me more comfort with my decision on working with him and my choice with life insurance overall! 10/10 experience and would 100% recommend him to my friends and family."
We responded:
"Jaylen is great! As an agency, we strive to provide you with excellence with every interaction! "
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Jay Thompson

May 29, 2026

5  out of  5
rating by Jay Thompson
"Appreciate all the help I got from Jaylen with my car insurance. He was very knowledgeable and answered all my questions. Built a lot of trust in him and State Farm!"
We responded:
"We thank you for your 5 Star ⭐️ review and your business. "
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Dayna Brown

May 28, 2026

5  out of  5
rating by Dayna Brown
"Love the Customer service Ashley was phenomenal!"
We responded:
"Ashely is terrific! We thank you for your 5 Star ⭐️ review. "
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Takoya Jenkins

May 28, 2026

5  out of  5
rating by Takoya Jenkins
"I want to give a big shout out to Ashley Wilson! One of the best insurers you guys have. I will recommend her to anyone. Thank you Ashley for being such an amazing person and for listening to my wants and needs even with all of my questions"
We responded:
"Ashley is phenomenal! Thank for your 5 Star review and we appreciate your business."
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Edward Sharkey

May 28, 2026

5  out of  5
rating by Edward Sharkey
"Ashley Wilson is a great Insurance agent. I appreciate how she helped me with different quotes to help me."
We responded:
"We appreciate your Google review and mentioning how well Ashley delivered exceptional service. "
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Tammye Brown

May 28, 2026

5  out of  5
rating by Tammye Brown
"Ashley Wilson is very knowledgeable about what I was looking for in insurance. She made sure that I had the correct quotes for purchasing the right insurance."
We responded:
"Ashley is amazing! We appreciate your 5 ⭐️ review and look forward continuing to provide exceptional service! "
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Cameraman 60433

May 22, 2026

5  out of  5
rating by Cameraman 60433
"Jaylen was great and very helpful. I would recommend him to anyone. And will do. Thanks again."
We responded:
"Thanks so much for your 5 ⭐️ Google review and yes, Jaylen is excellent. We look forward to continuing to prove awesome service! "
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mohammad Ahmad

May 22, 2026

5  out of  5
rating by mohammad Ahmad
"Jaylen did a wonderful job helping me get the best auto insurance quote. He also went the extra mile to find me the best possible rate. I will definitely be getting my home insurance and all of my other vehicles insured through him, and I’ll be referring my family members as well."
We responded:
"Thanks so much for your Google review. We pride ourselves on providing excellent service and Jaylen does just that! "
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Kendra Johnson

May 17, 2026

5  out of  5
rating by Kendra Johnson
"Jaylen was amazing! I told him what I needed and he was able to find me such an affordable deal with exactly what I was looking for and the policy exceeded my basic expectations. I will be recommending him to all my peoples for sure! Thank so you much Jaylen!"
We responded:
"Jaylen is phenomenal! We appreciate your 5 ⭐️ review and look forward to providing you with excellent service! "
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Shayla Bell

May 14, 2026

5  out of  5
rating by Shayla Bell
"I spoke with Jaylen to get information on transitioning my accounts to State Farm. He was thorough and helpful and very professional."
We responded:
"Jaylen is excellent and looks forward to controlling provide you with exceptional service! "
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Donte Levy

May 8, 2026

5  out of  5
rating by Donte Levy
"Had a great experience getting signed up for life insurance with Jaylen. Everything was explained clearly, the process was smooth, and I never felt pressured. You can tell Jaylen really has a niche for this craft and genuinely cares about helping people make the right decisions for their future. Super professional, knowledgeable, and easy to work with throughout the whole process. Definitely recommend if you’re looking for someone trustworthy to help protect your future."
We responded:
"Thanks so much for your review. Jaylen is a great! We strive to continue to proved phenomenal service. "
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tierra mays

May 8, 2026

5  out of  5
rating by tierra mays
"Jaylen was great! His communication was very good. he walked me through the policy, and made sure I was comfortable with the policy before moving forward ! 5 stars !"
We responded:
"Thanks so much for your 5 Star review. Jaylen is awesome and part of an amazing team! We appreciate your business!
"
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merna saad

May 4, 2026

5  out of  5
rating by merna saad
"Jaylen did an amazing job addressing all my questions and concerns. He was always available whenever I had additional questions and made the entire process smooth and stress-free. Highly recommend working with him!"
We responded:
"Thanks so much for your 5 ⭐️ review. Jaylen is excellent! We appreciate your business and strive to always provide phenomenal service! "
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Kenneth Frimpong

May 4, 2026

5  out of  5
rating by Kenneth Frimpong
"Jaylen Nunn is the best in the business. Highly recommend."
We responded:
"Jaylen is awesome! Thanks for your 5 Star review and we look forward to continuing to provide excellent service. "
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Jawaan Dorch

April 30, 2026

5  out of  5
rating by Jawaan Dorch
"When I came in the office had fantastic customer service greeting me upon arrival and were very helpful to get me what I needed! Aija was very patient and helpful with getting me into the right insurance policy and I highly recommend her services!"
We responded:
"We appreciate your five ⭐️ Google review. Aija is an awesome part of our team and we look forward to continuing to provide you with excellent service 😃 "