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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Micky Cannon

November 8, 2024

5  out of  5
rating by Micky Cannon
"Great service from Ashley Hill-Burks!"
We responded:
"Ashley is top tier! Glad you’ve allowed our agency to provide protection for your auto and renters. We appreciate your 5 Star ⭐️ review. "
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roc roll

September 26, 2024

5  out of  5
rating by roc roll
"Ashley is the best! She was able to cover my assets & business with a great policy. She is very knowledgeable and always finds the best rate! If you need a quote contact Ashley!! She will get the job done with affordable options"
We responded:
"Ashely is awesome! We appreciate your review and we look forward to providing you with excellence service. "
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Linda Wordlow

September 21, 2024

5  out of  5
rating by Linda Wordlow
"I called State Farm Insurance for an auto quote, spoke with team member Renee Anderson she was very professional and educated me about auto insurance. The Sims Agency was very helpful with my insurance needs."
We responded:
"Renee is great! We appreciate your review and we look forward to assisting your family with excellence service! "
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Brittany Brown

September 20, 2024

5  out of  5
rating by Brittany Brown
"Ashley is the best!"
We responded:
"Thanks so much for your 5 Star review. Ashley is a great asset to our team. We appreciate your business! "
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Tanyanika Conaway

September 20, 2024

5  out of  5
rating by Tanyanika Conaway
"Great work ethics here ! Ashley helped me with getting life insurance , very pleasant and knows her job ! She explained everything where I could understand!"
We responded:
"We appreciate your review and look forward to continuing to provide exceptional service! "
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Terris Brown

September 20, 2024

5  out of  5
rating by Terris Brown
"I want to give me some insurance in a nice young lady named Ashley. She took the time to explain to me all the policies and she gave me a price on what might work for me the best. The hospitality and the customer service was amazing. I will tell friends and family about my experience there. Thank you so much Ashley"
We responded:
"Ashley is a great asset to the agency 😁 We sincerely appreciate your review and look forward to continuing to provide excellent service! "
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Tito Reno

September 19, 2024

5  out of  5
rating by Tito Reno
"They are very professional and helpful every time I go there, one in particular who helps me when I come in is Renee Anderson, answer any questions I have ask is there anything else I need and etc.,over all wonderful staff if you don't have insurance give them a try you won't be disappointed."
We responded:
"Renee is an asset to our team 😁We look forward to continuing to provide exceptional service to you and your family. Thanks so much for your review! "
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RJ Marshall

September 19, 2024

5  out of  5
rating by RJ Marshall
"Awesome attention to detail! The Sims Agency was able to serve all my insurance needs."
We responded:
"We appreciate your business and this 5 Star review. "
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Yoush Beats

September 19, 2024

5  out of  5
rating by Yoush Beats
"Agent Sims is one of the best agents I know he is always there when I need him thank you State Farm for being a good neighbor"
We responded:
"Thanks so much for your 5 Star review. We appreciate you and look forward to assisting you in the near future! "
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Marva Connor

September 19, 2024

5  out of  5
rating by Marva Connor
"The office staff are great! knowledgeable, efficient, friendly and informative."
We responded:
"Thanks so much for your review. It is a pleasure serving and assisting your family! "
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Jesse Johnson

September 19, 2024

5  out of  5
rating by Jesse Johnson
"Every time I needed Sims Agency they were there for me they are the best I have many accounts with them what are you waiting on call them now"
We responded:
"We appreciate your 5 Star Google review. It’s a pleasure assisting you and your family! "
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GHOST

September 19, 2024

5  out of  5
rating by GHOST
"Outstanding customer service, a consummate professional & a remarkable human being. Best State Farm in Illinois. Thank you Rohammad Sims. JP"
We responded:
"It’s a pleasure to assist and serve you and your family. We appreciate your 5 Star Google review! "
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Elle Rics

August 21, 2024

5  out of  5
rating by Elle Rics
"Ashley is absolutely amazing. She worked very hard to find a policy that worked for me. She understood my situation and was patient, kind and caring. If you want someone who will work hard to make things right for you, Ashley is your person. She is a customer service professional who deserves 5 stars"
We responded:
"We sincerely appreciate your review. Ashley is awesome and a huge asset to our team. "
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Khrystina Daniels-Baymon

July 10, 2024

5  out of  5
rating by Khrystina Daniels-Baymon
"Phenomenal customer service! Ashley goes over and beyond. I feel right at home with them! I would recommend anyone looking for insurance (home, auto or life) to give them a call ☺️"
We responded:
"We are so glad that to hear that your experience with our agency has been over the top! We appreciate your business and review 😃 "
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Brandon Bledsoe

June 27, 2024

5  out of  5
rating by Brandon Bledsoe
"Service was great. I’ll definitely recommend Ashley for all your insurance needs. Thanks!!!"
We responded:
"Thanks so much for your review. We appreciate your business! "
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Porschia Smith

June 26, 2024

5  out of  5
rating by Porschia Smith
"Ashley was very helpful, she guided me completely through the process and made it so easy. I would highly recommend her!"
We responded:
"We appreciate your business! We look forward to providing you with exceptional service! "
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Naomi Shields

June 13, 2024

5  out of  5
rating by Naomi Shields
"My experience was great. The agent, Rene, was professional patient and kind. She was thorough and effeicient. I got a good deal .🦋"
We responded:
"Thanks so much for your 5 Star review. We pleased to hear that Renee’s service was excellent. We look forward to assisting you in the near future! "
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Stephne Pettitt-Gaines

June 7, 2024

5  out of  5
rating by Stephne Pettitt-Gaines
"Ashley works very hard to provide 5star service. Appreciate all she does to help make everything seamless! Thank you Ashley!"
We responded:
"Ashley is AWESOME! We appreciate your business and the 5 Star Google review. "
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elizabeth williams

June 7, 2024

5  out of  5
rating by elizabeth williams
"Thank you for your Great Costumer Service Mr.Muhammad"
We responded:
"We appreciate your business and your review! "
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Chevlyn Nicholson

May 23, 2024

5  out of  5
rating by Chevlyn Nicholson
"Excellent customer service"
We responded:
"We appreciate your review and business! Have a great day 😃"
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Jerry Camel

May 15, 2024

5  out of  5
rating by Jerry Camel
"My experience was great as usual very informative."
We responded:
"We appreciate you doing business with our agency and allowing us to insure your auto and home. Have a great day! "
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Michelle Mcdonald

May 9, 2024

5  out of  5
rating by Michelle Mcdonald
"Excellent office, professional staff & quick to answer questions/ concerns or send documents."
We responded:
"We appreciate your 5 Star ⭐️ Review and we are extremely grateful for your business! "
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Vicki Allen-Hicks

May 2, 2024

5  out of  5
rating by Vicki Allen-Hicks
"Great customer service!"
We responded:
"We appreciate your business and it is a pleasure to assist you! "
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Ronisha Stewart

April 19, 2024

5  out of  5
rating by Ronisha Stewart
"Ashley was quick and informative when giving us our estimate!! Took us less than 30 minutes and she was very thorough. Thank you so much for helping us save"
We responded:
"Ashley is awesome! We appreciate your review and look forward to providing excellent service to you and your family! "
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Victor Taylor

February 6, 2024

5  out of  5
rating by Victor Taylor
"Top notch service"
We responded:
"We sincerely appreciate your review and your business! "