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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michelle McDonald

February 16, 2023

5  out of  5 rating by Michelle McDonald
"Good quality car & renters insurance that is affordable. Staff is friendly & helpful."

Ellene Holley

January 27, 2023

5  out of  5 rating by Ellene Holley
"The staff here are amazing. Always a pleasant attitude. I've never called here and spoke to someone with an attitude. Always very nice, helpful and polite."

Kiela Williams

December 28, 2022

2  out of  5 rating by Kiela Williams
"Provided Great Service In My Time Of Need. Exceeded My Expectations Tremendously. Thank You State Farm. They Take Care Of Their Members Kudos! Just received my renewal and my premium has increased. Don't get in an accident fault/or not they increase your payments that's terrible I am not happy. I have to shop around for new coverage now."

Aquilla Johnson

December 23, 2022

5  out of  5 rating by Aquilla Johnson
"I’ve been with this facility about 15 from Mr. Townsend to now Mr. Sims and have always had a delightful experience."

Melissa Cobb

December 22, 2022

5  out of  5 rating by Melissa Cobb
"I appreciate the call to make sure I understood my coverage and explaining my rates. Love the trusted name of State Farm."

Charles Bouldin

December 13, 2022

5  out of  5 rating by Charles Bouldin
"I've been with State Farm for close to 2 Decades. That should let you know, they have Super Service 👌 👍"

Hannah Scott

September 21, 2022

5  out of  5 rating by Hannah Scott
"Mr. Sims was incredibly helpful in helping me find the right policy for both my auto and renters insurance! He was patient in answering all of my questions and explaining different levels of coverage for my first time purchasing insurance!"


August 4, 2022

5  out of  5 rating by 86231
"A pleasure to work with. Follows up and explains coverage well."


July 12, 2022

5  out of  5 rating by DAJSR, LLC.
"Professional, Knowledgeable, and Accessible; Everything you expect from your Insurance Agent!"

Colin Scheibner

July 5, 2022

5  out of  5 rating by Colin Scheibner
"Ke'sha Plump-Williams was incredibly helpful!"


July 1, 2022

5  out of  5 rating by ASIA TEAGUE
"Ke’sha is amazing!!! Her customer service is spectacular. Very knowledgeable, calm, and honest. She has great problem solving skills. Ke’sha goes above and beyond to ensure that you get the best service. Thank you StateFarm for having her apart of the team. The best in town!!!"

Latrice Williams

June 23, 2022

5  out of  5 rating by Latrice Williams
"Mr. R.Sims and Keshia has been very helpful to me. Any questions I have about my Insurance they have the answers. I would recommend anyone to Mr. Sims and Keshia. They both have very pleasant personalities. Statefarm is there for you!!!!"

Dana Robinson

May 17, 2022

5  out of  5 rating by Dana Robinson
"Kesha is always very responsive, respectful and helpful. I really appreciate her professionalism, and willingness to provide information about new products and services. This State Farm Agent is Blessed to have her on their Team!"

Arlene Echols

April 29, 2022

5  out of  5 rating by Arlene Echols
"This agency is welcoming from the first greeting on the phone to the exit at the door. The staff has awesome customer service, years of experience, and they truly care about educating you on what you have. I would give them 10 stars!"

didia sims

April 11, 2022

5  out of  5 rating by didia sims
"Excellent customer service Makes customer feel appreciated"

Arnold Maxey

March 31, 2022

5  out of  5 rating by Arnold Maxey
"This office is the best office I have delt with!! Ms. Keisha is my favorite agent and she takes care of me each and every time!"

Jay Golden

February 23, 2022

5  out of  5 rating by Jay Golden
"I have been a State Farm client for over 10 years and my account was transferred to Mr. Sims in the last couple of years. I really enjoy being a client of Mr. Sims and his team. Since being under Mr. Sims, I have gotten so many discounts and the cost of my car and home owners insurance has been really affordable. What I really appreciate is when I get a call from Ke'sha or Adore to schedule appointments for my semi annual meeting with Mr. Sims to make sure I am getting all that I need from the company. It has been such a pleasure to work with these professionals."

Dawn Humphrey

February 9, 2022

5  out of  5 rating by Dawn Humphrey
"Agents seem concerned about my insurance situation and help reduce rates to meet my budget"

Rochelle Perry

January 25, 2022

5  out of  5 rating by Rochelle Perry
"I've been a client of this agent for over five years and year by year I've found that Mr. Sims and his team practice the State Farm motto..."like a good neighbor". A phone call away; responsive and empathic at every level of service...from coaching reminders of next steps in filing an accident claim to pricing out renter's insurance. Thoughtful, consistently sends a birthday card every year...yep, like a good neighbor. Thank you team Sims!"

Sharon Moore

January 19, 2022

5  out of  5 rating by Sharon Moore
"My husband and I have been with StateFarm for many years. In the recent years, we have had the pleasure of working and confabulating with Ms. Ke'Sha Williams. She exemplify all the standards of StateFarm, (Good quality), (Good value), (Professional), (Responsive) and (Excellent Customer Service). My only regret is waiting so long to write a review about our experience with Ms. Ke'Sha Williams. Thank you for all you have done and continue to do for us. May you continue to have a great future in 2022. God bless."

Ben Cho

December 22, 2021

5  out of  5 rating by Ben Cho
"My name is Yvette Ross. State Farm has been my Insurance Company since 1988. I can truly say Mr. Sims’ Team with Keisha and the gang are the real deal. Professional, Courteous, Diligent and RELIABLE. I wouldn’t trust any other agency to handle my business or take care of my needs. When I find someone with integrity to get the job done, you stick with them. That’s the reason I stay with State Farm and Mr. Sims.🙏🏽"

Candice Whiteside

November 15, 2021

5  out of  5 rating by Candice Whiteside
"Rohammad Sims and team are always professional and knowledgeable about any concerns you may have. Pleasant interactions always... Would recommend them anytime, you will not be disappointed..."

Vein Investment

November 11, 2021

5  out of  5 rating by Vein Investment
"This is the best office to get all your insurance from. I didn’t know that State Farn could cover my Business Insurance and honestly I wasn’t thinking about it until the friendly voice on the other end asked was I sure I didn’t need any other insurance needs that she could help me with. I feel like I am apart of something great being with this office. Call them!!! You will Thank me you did."

Debrah Morgan

November 10, 2021

5  out of  5 rating by Debrah Morgan
"Kesha is very professional and attends to your needs in a timely fashion. I would highly recommend her without a doubt. Than you Kesha for your exemplary services."

Maueen Brewington

November 9, 2021

5  out of  5 rating by Maueen Brewington
"Over the 20+ years with State Farm, my experiences with the company are better than I could find with any other Insurance company within all areas of service."