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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donte Levy

May 8, 2026

5  out of  5
rating by Donte Levy
"Had a great experience getting signed up for life insurance with Jaylen. Everything was explained clearly, the process was smooth, and I never felt pressured. You can tell Jaylen really has a niche for this craft and genuinely cares about helping people make the right decisions for their future. Super professional, knowledgeable, and easy to work with throughout the whole process. Definitely recommend if you’re looking for someone trustworthy to help protect your future."
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tierra mays

May 8, 2026

5  out of  5
rating by tierra mays
"Jaylen was great! His communication was very good. he walked me through the policy, and made sure I was comfortable with the policy before moving forward ! 5 stars !"
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merna saad

May 4, 2026

5  out of  5
rating by merna saad
"Jaylen did an amazing job addressing all my questions and concerns. He was always available whenever I had additional questions and made the entire process smooth and stress-free. Highly recommend working with him!"
We responded:
"Thanks so much for your 5 ⭐️ review. Jaylen is excellent! We appreciate your business and strive to always provide phenomenal service! "
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Kenneth Frimpong

May 4, 2026

5  out of  5
rating by Kenneth Frimpong
"Jaylen Nunn is the best in the business. Highly recommend."
We responded:
"Jaylen is awesome! Thanks for your 5 Star review and we look forward to continuing to provide excellent service. "
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Jawaan Dorch

April 30, 2026

5  out of  5
rating by Jawaan Dorch
"When I came in the office had fantastic customer service greeting me upon arrival and were very helpful to get me what I needed! Aija was very patient and helpful with getting me into the right insurance policy and I highly recommend her services!"
We responded:
"We appreciate your five ⭐️ Google review. Aija is an awesome part of our team and we look forward to continuing to provide you with excellent service 😃 "
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Genesis Medious

April 30, 2026

5  out of  5
rating by Genesis Medious
"This office has great customer service, I am always satisfied with my visit. The team is also great, Aija was very helpful and patient. Great establishment"
We responded:
"We appreciate your 5 Star review! Aija is awesome and a great part of the team! Please refer your family and friends 😃"
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David Martinez

April 29, 2026

5  out of  5
rating by David Martinez
"I had the pleasure of meeting Mr. Sims and he was a pleasure to work with. He patiently answered my 100 questions about deductibles and full coverage requirements for my vehicle. Highly recommend!"
We responded:
"We sincerely appreciate your five-star Google review and look forward to continuing to provide you with excellent service!"
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Elise Briscoe

April 28, 2026

5  out of  5
rating by Elise Briscoe
"Jalen is my favorite agent!"
We responded:
"Jaylen is Awesome! We strive for excellence and we appreciate your 5 ⭐️ Google review."
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Mo Grant

April 28, 2026

5  out of  5
rating by Mo Grant
"I had a great experience working with Agent Sims. He was extremely knowledgeable and took the time to provide a clear, thorough explanation of my policy. I appreciated his patience and professionalism. Highly recommend if you’re looking for someone who communicates well and isn’t just looking to close the sale."
We responded:
"The Sims Insurance Agency sincerely appreciate your five ⭐️ review and look forward to continuing to provide exceptional service. "
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TANK Fitness

April 27, 2026

5  out of  5
rating by TANK Fitness
"I had the privilege of working with Jaylen, I needed car insurance because I was getting a new car and he got it done same day right before I pulled off the lot! Amazing service, smooth and easy!"
We responded:
"We strive to provide exceptional service and Jaylen is an intricate part of our exceptional team. Thank you so much for your Google review! "
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chardae Burke

April 24, 2026

5  out of  5
rating by chardae Burke
"Ashley is always super nice and helpful each time I have had an encounter with her. I am always pleased with her service."
We responded:
"Thank you so much for your Google review. Ashley is awesome and a great part of our exceptional team. We look forward to continuing to serve you with excellence."
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KiShana Ector

April 15, 2026

5  out of  5
rating by KiShana Ector
"Jaylen was EXCELLENT. Very patient ( insurance can be confusing and I had a million questions), nice demeanor. I didnt feel like he was just trying to sell me something, he helped me understand the benefits and also educated me on other products. FIVE STARS!! Highly recommend. Thank you Jaylen"
We responded:
"Jaylen is a huge asset to our Agency. We appreciate your sentiments and it’s an honor to serve you with excellence."
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Tashondra Pickett

April 14, 2026

5  out of  5
rating by Tashondra Pickett
"THIS GREAT TEAM WORKS TO EXCEED ALL CUSTOMER NEEDS!"
We responded:
"We appreciate your business and look forward to continuing to provide you with excellent service."
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Keelege Edington

April 7, 2026

5  out of  5
rating by Keelege Edington
"J Nunn came up with a good price! Fast and efficient customer service! Great communication skills! Will recommend to others looking for insurance!"
We responded:
"Thanks you! Jaylen is awesome and is an awesome part of our exceptional team of professionals. We appreciate your 5 Star ⭐️ Google review! "
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Patricia Bolden

March 28, 2026

5  out of  5
rating by Patricia Bolden
"Great Customer Service Jaylen Nunn was polite and very knowledgeable. I enjoyed talking to him about my insurance needs. Also, Jaylen has a very friendly personality."
We responded:
"Thank you so much for your Google review. We appreciate you doing business with us and look forward to continuing to serve you with excellence."
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Theodore Wilkins

March 27, 2026

5  out of  5
rating by Theodore Wilkins
"Love the service!!!"
We responded:
"We appreciate your review and we thank you for your business! "
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James Palmer

March 26, 2026

5  out of  5
rating by James Palmer
"I been with this particular State Farm office for over twenty years. And it's always a pleasure working with them. Kesha is very professional and knowledgeable of the work that she does."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cheryl McAllister

March 10, 2026

5  out of  5
rating by Cheryl McAllister
"Very pleasant and very efficient. Didn't give me the runaround. I was insured within minutes."
We responded:
"Thank you! This is our goal and your satisfaction means a lot to us. 😀 "
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Mark Bures

March 9, 2026

5  out of  5
rating by Mark Bures
"Ashley was amazing"
We responded:
"Thanks for the 5 stars, Mark, and for being part of our Chicago community! Rohammad Sims - State Farm Insurance Agent"
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William James

February 26, 2026

5  out of  5
rating by William James
"I would like to say that they are really respectful and helpful and have great customer care I would to thank Renee for helping me on my payment"
We responded:
"We sincerely appreciate your 5 Star ⭐️ review. Renee and team take pride in providing excellent products and service. "
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Veronique Jones

February 24, 2026

5  out of  5
rating by Veronique Jones
"Agent had excellent customer service. Was very helpful and got me a quick quote, and very reasonable insurance policy."
We responded:
"Wow, thank you, Veronique! We’re so grateful to have amazing customers like you. Rohammad Sims - State Farm Insurance Agent"
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Cassie Hyde

February 24, 2026

5  out of  5
rating by Cassie Hyde
"Ashley is soo helpful at this location! it was quick and easy she makes sure you understand what you are specifically signing up for! Thank youuu ❤️"
We responded:
"You rock, Cassie! We appreciate your support and your positive review. Rohammad Sims - State Farm Insurance Agent"
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Lena Mayes

February 23, 2026

5  out of  5
rating by Lena Mayes
"Mr. Sims and his staff (Renee and Ashley) are awesome. They are very professional and prompt when discussing my policy concerns. Through a conversation with Mr. Sims; we uncovered information that I was unaware of dating back over 30yrs with a policy I started with a prior agent. He was instrumental in getting it resolved and I appreciate his diligence and I am looking forward to doing more business in the future. Thank you Mr. Sims"
We responded:
"We sincerely appreciate your review. We strive to exhibit excellence in every customer interaction. We’re grateful for your business! "
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Ivory McElroy

February 20, 2026

5  out of  5
rating by Ivory McElroy
"The staff is professional and polite. They always try to find away to help you or accommodate you. State Farm Insurance is the best way to go."
We responded:
"Thanks for the 5 stars, Cristal, and for being part of our "Sims Insurance Agency" community! Rohammad Sims - State Farm Insurance Agent"
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Marnette Morgan

February 20, 2026

5  out of  5
rating by Marnette Morgan
"I was in search of a Black insurance agen/agency. I remembered, I wash my laundry next to such an establishment. I found the number and Ms. Renee answered my call. Renee is kind, professional. She is patient, knowledgeable, and friendly. I will be recommending her services. Thank you Renee, we are very satisfied. 🫂😊"
We responded:
"We appreciate the kind words, Marnette Our Chicago team is always happy to help. Rohammad Sims - State Farm Insurance Agent"