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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joanne Jarvis

January 15, 2025

5  out of  5
rating by Joanne Jarvis
"Wonderful agents, love them all 💓❤️"
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Larry E.

January 15, 2025

5  out of  5
rating by Larry E.
"My Auntie's old insurance company increased her rates, and we remembered Statefarm. Renee of Rohammad Sims was a pleasure to work with, and they made the transition very easy. Excellent customer service!!"
We responded:
"We are grateful for your 5 Star review. Renee is awesome and we appreciate your business! "
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John Bailey

January 15, 2025

5  out of  5
rating by John Bailey
"I have been using Rohammad Sims for close to 8 years now for my home & car insurance, and my experience with them has been great. His team (especially Ashley) is very kind and responsive to my requests/questions. I highly recommend using them for your home and/or auto coverage"
We responded:
"We sincerely appreciate your 5 Star review. It is our pleasure to assist you with all of your insurance needs! "
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Nicole Murray

January 14, 2025

5  out of  5
rating by Nicole Murray
"Ms .Ashley Burks is a wonder individual and very helpful She has a great personality and very patient..I could pay my bill on line but I come in just to see Ms Burks."
We responded:
"Awesome! Ashley is great at what she does. We are so happy that you’re satisfied with the excellent service. "
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M Bowman

January 13, 2025

5  out of  5
rating by M Bowman
"The service was professional and helpful."
We responded:
"We appreciate your review! It’s a honor to assist your family with appropriate coverage. "
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Jessie Wilson

January 13, 2025

5  out of  5
rating by Jessie Wilson
"The ladies at this location are very patient, friendly and helpful. They always find the best policies for me. Thanks again for all the help."
We responded:
"Thank you for your 5 Star ⭐️ Google review. Our goal is to continue to provide excellent and friendly service. We appreciate your business! "
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Michele Dyce

January 13, 2025

5  out of  5
rating by Michele Dyce
"I wanted to take the time to thank Rohammad Sims office and give a shout out to Ashley, especially. She has taken care of me with anything I needed and very efficient and speedy manner. Continue to be great Ashley! Along with the whole office! I’ve worked with Rohammad as a staff member and then a client. He’s one of the best out there. May God continue to bless your business!"
We responded:
"We sincerely appreciate your 5 ⭐️ Google review. Ashley is AWESOME! You were and still are phenomenal in every way. May you receive your hearts desires! "
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Ida searcy

January 13, 2025

5  out of  5
rating by Ida searcy
"Rene was a great help in assisting me with my insurance needs."
We responded:
"We appreciate your 5 ⭐️ Google review. It’s is always great servicing your family insurance needs. Have a great New Year! "
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Debra NELSON

January 10, 2025

5  out of  5
rating by Debra NELSON
"I have been a client with State Farm for many years. I appreciate the customer service that I receive every time I call. My questions are answered promptly and the staff is always friendly and very professional. Keep up the good work."
We responded:
"We appreciate you 5 Star ⭐️ review and it’s always a pleasure to assist you! "
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Micky Cannon

November 8, 2024

5  out of  5
rating by Micky Cannon
"Great service from Ashley Hill-Burks!"
We responded:
"Ashley is top tier! Glad you’ve allowed our agency to provide protection for your auto and renters. We appreciate your 5 Star ⭐️ review. "
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roc roll

September 26, 2024

5  out of  5
rating by roc roll
"Ashley is the best! She was able to cover my assets & business with a great policy. She is very knowledgeable and always finds the best rate! If you need a quote contact Ashley!! She will get the job done with affordable options"
We responded:
"Ashely is awesome! We appreciate your review and we look forward to providing you with excellence service. "
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Linda Wordlow

September 21, 2024

5  out of  5
rating by Linda Wordlow
"I called State Farm Insurance for an auto quote, spoke with team member Renee Anderson she was very professional and educated me about auto insurance. The Sims Agency was very helpful with my insurance needs."
We responded:
"Renee is great! We appreciate your review and we look forward to assisting your family with excellence service! "
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Brittany Brown

September 20, 2024

5  out of  5
rating by Brittany Brown
"Ashley is the best!"
We responded:
"Thanks so much for your 5 Star review. Ashley is a great asset to our team. We appreciate your business! "
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Tanyanika Conaway

September 20, 2024

5  out of  5
rating by Tanyanika Conaway
"Great work ethics here ! Ashley helped me with getting life insurance , very pleasant and knows her job ! She explained everything where I could understand!"
We responded:
"We appreciate your review and look forward to continuing to provide exceptional service! "
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Terris Brown

September 20, 2024

5  out of  5
rating by Terris Brown
"I want to give me some insurance in a nice young lady named Ashley. She took the time to explain to me all the policies and she gave me a price on what might work for me the best. The hospitality and the customer service was amazing. I will tell friends and family about my experience there. Thank you so much Ashley"
We responded:
"Ashley is a great asset to the agency 😁 We sincerely appreciate your review and look forward to continuing to provide excellent service! "
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Tito Reno

September 19, 2024

5  out of  5
rating by Tito Reno
"They are very professional and helpful every time I go there, one in particular who helps me when I come in is Renee Anderson, answer any questions I have ask is there anything else I need and etc.,over all wonderful staff if you don't have insurance give them a try you won't be disappointed."
We responded:
"Renee is an asset to our team 😁We look forward to continuing to provide exceptional service to you and your family. Thanks so much for your review! "
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RJ Marshall

September 19, 2024

5  out of  5
rating by RJ Marshall
"Awesome attention to detail! The Sims Agency was able to serve all my insurance needs."
We responded:
"We appreciate your business and this 5 Star review. "
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Yoush Beats

September 19, 2024

5  out of  5
rating by Yoush Beats
"Agent Sims is one of the best agents I know he is always there when I need him thank you State Farm for being a good neighbor"
We responded:
"Thanks so much for your 5 Star review. We appreciate you and look forward to assisting you in the near future! "
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Marva Connor

September 19, 2024

5  out of  5
rating by Marva Connor
"The office staff are great! knowledgeable, efficient, friendly and informative."
We responded:
"Thanks so much for your review. It is a pleasure serving and assisting your family! "
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Jesse Johnson

September 19, 2024

5  out of  5
rating by Jesse Johnson
"Every time I needed Sims Agency they were there for me they are the best I have many accounts with them what are you waiting on call them now"
We responded:
"We appreciate your 5 Star Google review. It’s a pleasure assisting you and your family! "
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GHOST

September 19, 2024

5  out of  5
rating by GHOST
"Outstanding customer service, a consummate professional & a remarkable human being. Best State Farm in Illinois. Thank you Rohammad Sims. JP"
We responded:
"It’s a pleasure to assist and serve you and your family. We appreciate your 5 Star Google review! "
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Elle Rics

August 21, 2024

5  out of  5
rating by Elle Rics
"Ashley is absolutely amazing. She worked very hard to find a policy that worked for me. She understood my situation and was patient, kind and caring. If you want someone who will work hard to make things right for you, Ashley is your person. She is a customer service professional who deserves 5 stars"
We responded:
"We sincerely appreciate your review. Ashley is awesome and a huge asset to our team. "
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Khrystina Daniels-Baymon

July 10, 2024

5  out of  5
rating by Khrystina Daniels-Baymon
"Phenomenal customer service! Ashley goes over and beyond. I feel right at home with them! I would recommend anyone looking for insurance (home, auto or life) to give them a call ☺️"
We responded:
"We are so glad that to hear that your experience with our agency has been over the top! We appreciate your business and review 😃 "
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Brandon Bledsoe

June 27, 2024

5  out of  5
rating by Brandon Bledsoe
"Service was great. I’ll definitely recommend Ashley for all your insurance needs. Thanks!!!"
We responded:
"Thanks so much for your review. We appreciate your business! "
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Porschia Smith

June 26, 2024

5  out of  5
rating by Porschia Smith
"Ashley was very helpful, she guided me completely through the process and made it so easy. I would highly recommend her!"
We responded:
"We appreciate your business! We look forward to providing you with exceptional service! "